verified badge
Verified Service Badge
The ✓ Verified Service badge appears on all reviews in the system, indicating the review is from an actual client who received notary services.
What It Means
This badge confirms:
- Real Client: The reviewer was an actual paying client
- Completed Service: The review is tied to a completed order
- Secure Verification: Review submitted via cryptographic token
- One Per Order: Database ensures only one review per order
How Verification Works
- Order Completed: Service is delivered to a client
- Invitation Sent: Secure token emailed to client from order
- Review Submitted: Client uses token to submit review
- System Verifies: Token validated against order record
- Badge Applied: Review published with verified badge
Why This Matters
For Potential Clients
- Trust: Know reviews are from real service experiences
- Authenticity: No fake reviews from competitors
- Confidence: Make informed decisions based on genuine feedback
For Notaries
- Credibility: Authentic reviews build reputation
- Fairness: Competitors cannot post fake negative reviews
- Quality: Reviews reflect actual service quality
- Marketing: Verified reviews are powerful testimonials
What Is NOT Verified
The badge does NOT verify:
- The accuracy of statements in the review
- The fairness of the star rating
- The client's subjective opinion
- Whether the notary's response is accurate
Visual Appearance
The badge appears as:
✓ Verified Service
In green text with a checkmark icon.
Where It Appears
- On individual reviews on notary profiles
- In review listings on the directory
- In API responses (verified field = true)
- On the review submission confirmation page
Comparison to Other Platforms
| Platform | Verification Method |
|---|---|
| Our Platform | Token tied to completed order |
| Anyone with Google account | |
| Yelp | Anyone with email |
| Anyone with Facebook account | |
| Anyone with LinkedIn account |
Only our platform cryptographically verifies that the reviewer was an actual client.
Security
The verification system uses:
- 256-bit tokens: Cryptographically secure random tokens
- Email validation: Token sent only to order email
- One-time use: Tokens marked used after submission
- 90-day expiry: Tokens expire after 90 days
- Database constraints: Unique index on order_id prevents duplicates
Cannot Be Faked
The verified badge cannot appear on:
- Reviews not tied to an order
- Reviews from non-clients
- Multiple reviews for same order
- Reviews submitted without valid token