update status

Update Status

Quick status updates keep your order workflow moving while in the field.

Status Buttons

ButtonStatusColorWhen to Use
ConfirmedconfirmedGreenAppointment confirmed with client
En Routein_progressBlueHeading to appointment location
Docs Rec'ddocuments_receivedPurpleDocuments collected from signer
CompletedcompletedOrangeAppointment finished

Status Workflow

Typical field workflow progression:

pending → confirmed → in_progress → documents_received → completed

Flexible Workflow

You can skip steps based on your situation:

  • Direct to En Route: pending → in_progress

    • Use when you've already confirmed and are heading out
  • Skip Docs Rec'd: Go directly to completed

    • Use when no documents need to be collected

Button States

  • Available - Button is colored, can be tapped
  • Disabled - Button is grayed out
    • Status already applied
    • Order is completed

Confirmation

After tapping a status button:

  • Order refreshes with new status
  • Success message appears
  • Status badge updates on order header

See Also