Frequently Asked Questions

Question 1

Why annual billing only?

Accepted Answer

Annual billing lets us focus on building great features instead of managing monthly payments. It also allows us to offer better pricing and invest more in product development. First 1,000 subscribers lock in their rate forever.

Question 2

Can I change plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be charged a prorated amount for the remainder of your billing period.

Question 3

What happens when Phase 2 features launch?

Accepted Answer

Phase 2 features like Apostille Pro and Service Agency will be available to all subscribers at launch. Early subscribers get priority access and locked-in pricing.

Question 4

Is there a setup fee?

Accepted Answer

No, there are no setup fees for any of our plans. You only pay the annual subscription fee shown above.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and bank transfers.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your subscription at any time. Your account will remain active until the end of your current annual period.

Question 7

How does the free trial work?

Accepted Answer

Start with 3 free orders immediately to see if Notarial.ink works for you. Verify your email to unlock 10 orders per month during your 90-day trial period. No credit card required.

Question 8

What happens after the trial ends?

Accepted Answer

You still get 5 free orders per month — forever, no credit card required. When you're ready to scale, upgrade to Starter ($59/year) for unlimited orders plus journal, templates, and automation features.

Question 9

Is my data secure?

Accepted Answer

Absolutely. We use bank-level encryption, secure document storage, and comprehensive audit logging to protect your data and ensure compliance with industry standards.

Frequently Asked Questions

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