Expense Tracking

Expense Tracking Guide

Complete guide to tracking and managing expenses in the Notarial platform, including both order-related expenses and general business operating costs.

Table of Contents

  1. Expense Overview
  2. Understanding Expense Types
  3. Creating Expenses
  4. Expense Categories
  5. Managing Expenses
  6. Approval Workflow
  7. Reimbursement Tracking
  8. Accounting Integration
  9. Expense Reports

Expense Overview

What Are Expenses?

Expenses represent costs incurred while operating your notary business. The platform tracks two types:

  1. Order Expenses - Costs directly tied to specific notary jobs (parking, tolls, supplies, mileage, etc.)
  2. Agency Expenses - General business operating costs (rent, utilities, software subscriptions, etc.)

Why Track Expenses?

  • Job Profitability - Understand true costs per order
  • Tax Deductions - Document deductible business expenses
  • Reimbursement - Track employee expenses requiring repayment
  • Budget Management - Monitor spending across categories
  • Financial Reporting - Complete picture of business finances

Expense Workflow

Expense Incurred → Record Expense → Attach Receipt → Submit for Approval
                                                       ↓
                                    [If Required] ← Approve/Reject
                                                       ↓
                                    Track Reimbursement → Sync to Accounting

Understanding Expense Types

Order Expenses

These are costs directly tied to completing a specific notary order. They should be recorded when expenses are incurred during order execution.

Characteristics:

  • Linked to a specific order via order ID
  • Typically reimbursable by the client
  • Impact order profitability calculations
  • Include on client invoices when applicable

Examples:

  • Parking fees at client location
  • Bridge tolls en route to appointment
  • Office supplies used for notarization
  • Mileage driven to reach client
  • Shipping costs for document delivery

Agency Expenses

These are general business operating costs not tied to specific orders. They represent ongoing overhead for running your notary business.

Characteristics:

  • Not linked to any specific order
  • Tracked for overall business management
  • Used for budget and financial analysis
  • Not typically billed to clients

Examples:

  • Office rent and utilities
  • Software subscriptions
  • Business insurance premiums
  • Professional services (accounting, legal)
  • Marketing and advertising

Creating Expenses

Quick Expense Entry

  1. Navigate to Expenses from the main dashboard
  2. Click Add Expense button
  3. Fill in the required information
  4. Click Add Expense to save

Required Fields

FieldDescription
Expense TypeOrder or Agency expense
CategoryExpense category (filtered by type)
AmountPre-tax expense amount
DateDate expense was incurred

Optional Fields

FieldDescription
Tax AmountTax portion of expense
DescriptionBrief expense description
ReferenceInvoice/receipt/check number
VendorMerchant or vendor name
Receipt URLLink to receipt image
ReimbursableWhether expense requires reimbursement
NotesAdditional details

Creating Order Expenses

When an expense is tied to a specific order:

  1. Select Order Expense as the expense type
  2. Choose the appropriate category (parking, tolls, supplies, etc.)
  3. The system automatically links to the current order
  4. Amount will be factored into order profitability

Tip: Order expenses can also be created directly from the order details page.

Creating Agency Expenses

For general business costs:

  1. Select Agency Expense as the expense type
  2. Choose the appropriate category (rent, utilities, software, etc.)
  3. Fill in amount and details
  4. No order association required

Attaching Receipts

While full receipt upload is handled separately, you can link to receipt images:

  1. Upload receipt image to cloud storage
  2. Copy the URL to the receipt
  3. Paste into Receipt URL field
  4. Add original filename in Receipt Filename field

Best Practice: Always attach receipts for expenses over $25 or when reimbursement is required.

Expense Categories

Order Expense Categories

CategoryDescriptionTypical Use
ParkingParking feesClient location parking
TollsBridge and road tollsTurnpike, bridge tolls
SuppliesOffice suppliesPaper, ink, notary stamps
MileageMileage reimbursementDistance-based reimbursement
ShippingShipping costsDocument delivery
CopyCopying/printingDocument reproduction
CourierCourier servicesSame-day delivery
OtherOther order expensesMisc. order costs

Agency Expense Categories

CategoryDescriptionTypical Use
CommissionNotary payoutsCommission to notaries
VendorExternal vendorsThird-party services
RentOffice rentLease payments
UtilitiesUtility billsElectric, water, gas, internet
SoftwareSoftware licensesSaaS subscriptions
InsuranceBusiness insuranceLiability, E&O coverage
MarketingAdvertisingPromotion, ads
TravelBusiness travelConferences, meetings
TrainingEducationCourses, certifications
EquipmentOffice equipmentComputers, printers
ProfessionalProfessional servicesLegal, accounting
PayrollEmployee wagesSalaries, payroll taxes
TaxesBusiness taxesIncome, property taxes
OtherOther expensesMiscellaneous costs

Subcategories

For more granular tracking, add subcategories:

  • Software → Accounting software, Notary software, Communication tools
  • Marketing → Online ads, Print materials, Website hosting
  • Travel → Airfare, Hotels, Meals, Transportation

Managing Expenses

Viewing Expenses

The expenses list shows all recorded expenses with:

  • Date - When expense was incurred
  • Category - Expense category badge
  • Description - Expense details with order link
  • Amount - Total expense (including tax)
  • Reimbursable Status - Pending or Reimbursed badge

Filtering Expenses

Use filters to find specific expenses:

FilterOptions
TypeAll, Order Expenses, Agency Expenses
SearchDescription, reference, vendor name
CategoryAny expense category
Date RangeCustom start/end dates
StatusApproved, Unapproved
ReimbursableYes/No

Sorting Options

Click column headers to sort by:

  • Expense date (default)
  • Category
  • Amount
  • Reimbursable status

Editing Expenses

  1. Click Edit button on expense row
  2. Modify expense details
  3. Click Update Expense

Note: Approved expenses may require re-approval after editing.

Deleting Expenses

  1. Click Delete button on expense row
  2. Confirm deletion in dialog
  3. Expense is soft-deleted (retained in database)

Warning: Deleted expenses cannot be recovered without database access.

Bulk Actions

Select multiple expenses to:

  • Export to CSV/Excel
  • Bulk approve (if permitted)
  • Bulk delete (with confirmation)

Approval Workflow

Understanding Approval

Some expenses require approval before being finalized:

  • Amount thresholds - Expenses over specified amount
  • Category rules - Certain categories always require approval
  • User roles - Based on who submitted the expense

Pending Approval Queue

Expenses awaiting approval appear in the Pending Approval queue:

  1. Navigate to Expenses page
  2. Filter by Unapproved status
  3. Review expense details
  4. Approve or Reject with optional comments

Approving Expenses

  1. Open expense from pending queue
  2. Review all details and attached receipt
  3. Click Approve button
  4. System records approver and timestamp

Rejecting Expenses

  1. Open expense from pending queue
  2. Identify issue with expense
  3. Click Reject button
  4. Enter rejection reason
  5. Submitter notified to correct and resubmit

Approval Notifications

  • Submitters receive email when expense is approved/rejected
  • Approvers receive email summary of pending approvals
  • Reminders sent for expenses pending > 48 hours

Reimbursement Tracking

Reimbursable Expenses

Mark expenses as reimbursable when:

  • Employee paid with personal funds
  • Expense requires client billing
  • Cost should be recovered from another party

Marking Expenses Reimbursable

When creating expense:

  1. Check Reimbursable checkbox
  2. Expense appears in pending reimbursement queue
  3. Track until reimbursement is complete

Processing Reimbursements

When payment is made:

  1. Navigate to Expenses page
  2. Filter for Reimbursable, Pending expenses
  3. Click on expense to view details
  4. Click Mark as Reimbursed
  5. Enter reimbursement date
  6. System updates expense status

Reimbursement Status

StatusMeaning
Not EligibleExpense is not reimbursable
PendingApproved, awaiting reimbursement
ReimbursedPayment completed

Reimbursement Reports

Generate reimbursement reports:

  • Pending Reimbursements - All approved but unpaid
  • Reimbursement History - Previously reimbursed
  • By Employee - Grouped by who incurred expense

Accounting Integration

Category-to-Account Mapping

Expense categories map to general ledger accounts:

  1. Navigate to IntegrationsAccounting
  2. Configure Chart of Accounts
  3. Map each expense category to GL account
  4. Save mapping configuration

Automatic Sync

Approved expenses automatically sync when:

  • Expense is approved (if auto-sync enabled)
  • Scheduled sync runs (daily/hourly)
  • Manual sync is triggered

Manual Sync

Force immediate sync:

  1. Navigate to Expenses page
  2. Click Sync to Accounting button
  3. System validates and transfers expenses
  4. Review sync results

Sync Status Tracking

Each expense shows sync status:

  • Pending - Awaiting sync
  • Synced - Successfully transferred
  • Failed - Sync error (review and retry)

What Syncs to Accounting

Data FieldDescription
Amount + TaxTotal expense amount
DateExpense date for accounting period
CategoryMapped to GL account
ReferenceCheck number, receipt number
VendorVendor/merchant name
DescriptionExpense details
EmployeeUser who incurred expense

Expense Reports

Summary Dashboard

The expenses page displays key metrics:

MetricDescription
Total ExpensesAll expenses in current view
Order ExpensesOrder-related costs
Agency ExpensesBusiness operating costs
Pending ReimbursementReimbursable, unpaid amount

Category Summary Report

Breakdown of spending by category:

  1. Navigate to Expenses page
  2. Click ReportsCategory Summary
  3. Select date range
  4. View spending by category with totals

Use Case: Identify top spending categories for budget optimization.

Monthly Trends Report

Compare expenses month-over-month:

  1. Navigate to Expenses page
  2. Click ReportsMonthly Trends
  3. Select number of months to display
  4. View trend chart and data table

Use Case: Track spending patterns and seasonal variations.

Order Profitability Report

Expenses factored into order margins:

  1. Navigate to Orders → View Order
  2. Scroll to Financial Summary
  3. See order revenue minus expenses
  4. View net profit margin

Use Case: Determine which orders are most profitable.

Export Options

Export expense data for external analysis:

FormatUse Case
CSVSpreadsheet analysis
ExcelMulti-sheet reports with charts
PDFPrintable reports
Accounting ExportQuickBooks, Xero, etc.

Best Practices

Expense Entry

  1. Record Promptly - Enter expenses immediately after incurring
  2. Be Specific - Use clear, detailed descriptions
  3. Attach Receipts - Always link receipts for validation
  4. Categorize Correctly - Choose appropriate category for reporting
  5. Note References - Include invoice/check numbers for tracking

Approval Management

  1. Review Regularly - Process pending approvals daily
  2. Verify Receipts - Confirm documentation accuracy
  3. Provide Feedback - Explain rejection reasons clearly
  4. Set Thresholds - Configure approval rules appropriately

Reimbursement

  1. Clear Policies - Communicate reimbursement guidelines
  2. Track Promptly - Mark reimbursements when paid
  3. Maintain Records - Keep documentation for tax purposes
  4. Regular Audits - Review reimbursed expenses quarterly

Accounting Integration

  1. Map Consistently - Use consistent GL account mapping
  2. Validate Syncs - Review sync results regularly
  3. Reconcile Monthly - Confirm expenses match accounting records
  4. Handle Errors - Address failed syncs immediately

Troubleshooting

Common Issues

Problem: Expense won't save

  • Solution: Check all required fields are completed
  • Verify: Amount is positive number
  • Confirm: Date is not in the future

Problem: Can't edit expense

  • Solution: Expense may be approved and locked
  • Action: Unapprove expense first, or contact admin

Problem: Receipt won't attach

  • Solution: Verify URL is publicly accessible
  • Alternative: Store receipt ID in reference field

Problem: Expense not syncing to accounting

  • Solution: Check category mapping configuration
  • Verify: Accounting integration credentials
  • Retry: Manual sync after resolving issues

Getting Help

  • Context Help: Click help icons on expense pages
  • Documentation: Visit help center for detailed guides
  • Support: Submit ticket for technical issues

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